billing

Billing, renewal & refunds

Current as of October 1, 2026.

This page is the billing, automatic-renewal, and refund policy for the service run by ALEMI LLC. Payments are handled by Stripe. Billing questions go to support@slavpic.com.

Plans

One emerald is one photo. Your emeralds accumulate and do not expire while your plan is active — unused emeralds roll over month to month and stack with any you buy. If your plan ends, your balance is kept on record but cannot be spent until a plan is active again. The service sells still photos, not unlimited video.

Emerald top-ups (one-time)

You can buy extra emeralds at any time without changing your plan. Top-ups are a single charge, not a subscription, and the emeralds are added to your balance right away:

Automatic renewal — plain terms

A plan is a subscription that renews automatically until you cancel. By starting a plan you authorize us, through Stripe, to charge your card:

We show these terms and get your agreement before your card is entered. Renewal dates and amounts are visible in your account. One-time top-ups are charged once and never renew.

How to cancel

Cancel any time from your account — open your account and manage the plan, or use the billing link that appears once you have a paid plan (this opens Stripe’s billing portal). You can also email support@slavpic.com. Cancelling stops the next charge; there is no fee to cancel.

Refunds

If you are in the EU or UK

You normally have a 14-day right to withdraw from an online purchase. Because the service delivers digital content and generates images right away, by starting a generation during any trial or paid period you ask us to begin at once and acknowledge you lose that 14-day withdrawal right for content already delivered. This does not affect your other legal rights.

Payment and invoices

Stripe charges the card and stores the card details; we store only a Stripe customer id. After a paid charge, your invoices and the way to manage or cancel the plan are available from your account. A failed renewal is retried by Stripe; if it cannot be collected, the plan ends and access stops.

Price changes

If we change a plan price, we will tell you before it applies to you, and you can cancel before the new price takes effect.